Terms of Service

Last updated: March 11, 2026

These Terms of Service ("Terms") govern your use of the Netch™ website (getnetch.com) and mobile application ("Service") operated by Netch ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 13 years old to use Netch. If you are under 18, you must have the consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating your account and to update it as necessary.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Harass, abuse, stalk, or threaten other users
• Create fake profiles or impersonate another person
• Scrape, crawl, or use automated means to access the Service
• Interfere with or disrupt the Service or its infrastructure
• Use Live Radar or location features to track or monitor someone without their knowledge
• Upload content that is illegal, harmful, or infringes on the rights of others

4. Your Content

You retain ownership of content you create in Netch, including voice memos, contact notes, and profile information. By using the Service, you grant us a limited license to process, store, and display your content solely to provide the Service to you. We do not claim ownership of your content.

5. AI-Generated Content

Netch uses artificial intelligence to transcribe voice memos, extract contact details, generate follow-up reminders, and draft outreach messages. AI-generated content is provided as suggestions only. You are responsible for reviewing and editing all AI-generated content before sending it to others. We do not guarantee the accuracy of AI outputs.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. Intellectual Property

The Netch name, logo, and all related marks, designs, and content are the property of Netch and are protected by applicable intellectual property laws. You may not use our branding without prior written permission.

8. Free and Premium Plans

Netch offers a free tier with core features and a premium tier with additional capabilities. We reserve the right to modify features available in each tier. If you subscribe to a premium plan, billing terms will be presented at the time of purchase.

9. Termination

We may suspend or terminate your account if you violate these Terms or use the Service in a way that could harm other users or our infrastructure. You may delete your account at any time. Upon deletion, your data will be removed in accordance with our Privacy Policy.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Your use of the Service is at your sole risk.

11. Limitation of Liability

To the maximum extent permitted by law, Netch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or related to your use of the Service.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, contact us at hello@getnetch.com.