Privacy Policy
Last updated: March 11, 2026
Netch™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (getnetch.com) and mobile application.
1. Information We Collect
Information you provide:
- Account information (name, email address, profile photo)
- Voice memos you record within the app
- Contact profiles and notes you create
- Event check-in and location data (only when you opt in)
- Waitlist signup information (email address)
Information collected automatically:
- Device information (type, operating system)
- Usage analytics (pages visited, features used)
- IP address and approximate location
2. How We Use Your Information
- To provide and improve the Netch app and its features
- To transcribe voice memos and generate contact profiles using AI
- To send follow-up reminders and generate outreach drafts
- To enable location-based features like Live Radar (opt-in only)
- To communicate with you about product updates and your account
- To analyze usage patterns and improve our service
3. AI and Voice Data
Voice memos are processed using third-party speech-to-text and AI services to extract contact information. We do not sell your voice data. Transcriptions are stored securely and associated with your account. You can delete your voice memos and derived data at any time.
4. Location Data
Location data is collected only when you explicitly check in to an event using Live Radar. Location data is ephemeral, it is deleted automatically when you check out or after 4 hours. You can toggle your visibility at any time.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate the app (hosting, AI processing, analytics)
- Other Netch users, but only the profile information you choose to make visible
- Law enforcement, if required by applicable law
6. Data Security
We use industry-standard security measures including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may:
- Access, update, or delete your personal information
- Request a copy of your data
- Opt out of marketing communications
- Delete your account and all associated data
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell your data)
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at [email protected].
9. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and objection. Our legal basis for processing is your consent and our legitimate interest in providing the Service. To exercise these rights, contact us at [email protected].
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Voice memos are retained until you delete them. When you delete a voice memo, all AI-derived data (contact profiles, extracted information) generated from that memo is also permanently deleted within 30 days. If you delete your account, all associated data is removed within 30 days.
11. Children's Privacy
Netch is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.